How did the German Embassy in Mexico become a complete Failure?
As of January 2023, the embassy replaced its full-time consuls in Mexico with honorary consuls—local professionals authorized to perform limited services, such as certifying copies, verifying signatures, and forwarding applications to the Embassy. Honorary consuls do not receive a general salary but are paid by clients according to the service provided. The structural changes implemented in January 2023 appear directly linked to the systemic issues and events that have occurred since then.
German Embassy in Mexico: Timeline of Events
A graphical overview of the operational changes and subsequent events involving a German citizen in Querétaro, from 2023 to 2025. Each card contains a brief summary; select Continue to open the detailed background for that event.
Your mind might struggle to accept that this all really happened and this is a normal reaction. But yes, all is true. On this website we share the infos with you and invite you to join the discussion.
Operational changes take effect
The German Embassy in Mexico implements operational changes, including outsourcing visa-application services and changing its consular structure.
ContinueRequest for help ignored
A German citizen in Querétaro asks the consul for assistance in a conflict involving local authorities and criminal groups. His emails and follow-ups receive no response.
ContinueConflict becomes public
The dispute receives media attention. Thomas Wagner states that he did not know about the case and that assistance would be the embassy’s responsibility.
ContinueEmail exchange and alleged virus
During an email discussion believed to be with the embassy, Goetz Knobloch of the BKA allegedly sends a destructive customized cyberweapon to the citizen.
ContinueMissing-person report
The mother of the citizen’s daughter reports him missing and contacts the embassy with support from his employer. She is told he is fine; she later receives an email containing another computer-destroying virus.
ContinueCriminal accusation
Thomas Wagner accuses the citizen of threats and violence before the Fiscalía General de la República and requests additional security measures.
Continue27 days without response
For 27 consecutive days, the citizen emails German consuls asking for help. No response is received.
ContinueArrest and failed deportation
The Querétaro consul instructs state police to arrest the citizen and transfer him to immigration authorities. Required documents are allegedly never delivered, and two deportation attempts fail.
ContinueEmbassy meeting at INM
INM invites the embassy to meet the citizen. Three people arrive, including a person presented as the ambassador who allegedly is not the real ambassador. The meeting ends without resolution.
ContinueEmpty apartment
After release, the citizen returns to Querétaro and finds his apartment emptied. Ursula Koos says the landlord wants him to move out but does not provide contact details.
ContinueConsular aid declined
Left with almost nothing, the citizen applies for consular aid. Four weeks later, Ursula Koos declines the application and seeks to charge 180 euros.
ContinuePretrial detention
The citizen is arrested under an orden de aprehensión and held during his trial. For one year, he cannot reach the embassy by phone; written applications are allegedly never processed.
ContinueContact restored
With help from Derechos Humanos Querétaro, a video call with the embassy is arranged. The participating staff member is identified as Zeiss Johann.
ContinueRelease and transfer
The citizen is released after the trial but is transferred through immigration authorities to Villaherm