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Mexico In January 2023 the German Embassy restructured its operations it laid off full-time consuls in all states Visa services were outsourced Telephone and email support services were outsourced The Embassy came up with an idea keep the consuls registered on the website and change their status to honorary consuls And then their calls and emails were outsourced So all contact channels are outsourced Who supervises the service provider and keeps track of their work And if someone submits a complaint about the service provider who would receive it The service provider managing everything for everyone But wait nobody knows anything about the service provider it s a well-kept secret Timeline Consular Services and a German Citizen in Mexico Timeline of Events A graphical overview of the operational changes and subsequent events involving a German citizen in Querétaro from 2023 to 2025 Each card contains a brief summary select Continue to open detailed information about that event Your mind may find it hard to accept that all of this actually happened and that s a normal reaction But yes it s all true On this website we share information with you and invite you to join the discussion January 1 2023 Operational Changes Take Effect The German Embassy in Mexico is implementing operational changes including outsourcing visa application services and modifying its consular structure Continue Mid-2023 Request for Assistance Ignored A German citizen in Querétaro requests assistance from the consul in the face of a conflict involving local authorities and criminal groups Their emails and follow-ups go unanswered Continue October 2023 The conflict goes public The dispute receives media attention Thomas Wagner states that he had no knowledge of the case and that assistance would be the responsibility of the embassy Continue November 2023 Email exchange and alleged virus During an email discussion believed to have been with the embassy Goetz Knobloch of the BKA allegedly sent a personalized destructive cyberweapon to the citizen Continue Mid-November 2023 Report of Missing person The mother of the citizen s daughter reports him missing and contacts the embassy with the support of her employer They tell her he is fine Later he receives an email containing another destructive computer virus Continue December Criminal Accusation Thomas Wagner accuses the citizen of threats and violence before the Attorney General s Office and requests additional security measures Continue January 27 Days Without a Response German consuls requesting assistance No response is received Continue February 2024 Failed Arrest and Deportation The consul in Querétaro instructs the state police to arrest the citizen and hand him over to immigration authorities The required documents were allegedly never submitted and two deportation attempts failed Continue February 20 2024 Embassy Meeting at the INM The INM invited the embassy to meet with the citizen Three people arrived including one person introduced as the ambassador who was allegedly not the actual ambassador The meeting ends without a resolution Continue February 2024 Empty Apartment After his release the citizen returns to Querétaro and finds his apartment empty Ursula Koos mentions that the landlord wants her to move out but does not provide contact information Continue April 2024 Consular assistance denied With virtually nothing the citizen requests consular assistance Four weeks later Ursula Koos rejects the request and tries to collect 180 euros Continue May 2024 Pretrial Detention The citizen is arrested under an arrest warrant and remains in custody during his trial For a year he is unable to contact the embassy by phone Allegedly the written requests were never processed Continue November 2024 Contact re-established With the support of Human Rights Querétaro a video call is being coordinated with the embassy The participating staff member is identified as Zeiss Johann Continue Continue May 2025 Release and Transfer The citizen is released after the trial but is transferred by immigration authorities to Villahermosa Tabasco where he is abandoned on the street He later returns to Querétaro Continue The Embassy implemented these changes ignoring applicable laws regulations and compliance obligations In an attempt to protect the outsourcing project and subsequently suppress the resulting problems it allegedly committed further violations with apparent confidence and little regard for the rights of those affected Now that the agreement has failed the central question is How does the Embassy intend to resolve the situation So far it has not Why has no one taken any visible corrective action leaving the matter stalled for months without progress The Embassy acted decisively by allegedly violating Mexican law the individual rights of citizens human rights obligations and criminal law However when it comes to accountability it seems unwilling to take responsibility or engage in any constructive dialogue The questions aren t going away Those questions lead to everything that follows the evidence the timeline and the pursuit of accountability Each Continue button is ready to link to a standalone details page or expanded section Related Documents and Links See the complete timeline of events here Details of the crimes since 2022 Our letter to the new ambassador Marie Gosse Registry of identified and confirmed participants www queratero com mach keine-panik net alemania queratero com www quenoticias info consulhonorariodealemania com cyberianmine blogspot com donaleman-queretaro blogspot com companies-germany-queretaro blogspot com german-companies-queretaro blogspot com lingoda-inside-out blogspot wordwidewrong blogspot com www quenoticias info donaleman quenoticias info journalists-investigate quenoticias info lingoda-language-classes-online quenoticias info mundogs quenoticias info qa41 quenoticias info qro quenoticias info OSCE govt hu. 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